FuseMetrix

FuseMetrix was first developed by Web Office Systems in 2003. It is a web based business application centred around a common database that allows you to operate and grow your business efficiently. Being modular it allows you to only implement the parts you require, keeping the system both simple to use and cost effective. Whilst the FuseMetrix modules are extensive we are able to tailor the functionality to meet the business processes that make your company unique. This can be done cost effectively by configuring existing functionality or if needed by writing custom screens and functionality.

FuseMetrix is hosted in Class leading data centres operated by TeleCity Group in London and Manchester and is paid for on a monthly basis based on the number and type of licenses used.

CRM

What is it?

The customer relationship management (CRM) package provides you with a platform to store all your customers' records in one central place that is accessible to all of your employees. You can follow all sales enquiries from lead to sold and view the predicted future income in the graphical representation of your sales pipeline. Organise and manage yourself and your team with integrated diary and email for all users.

Benefits

  • Increase sales by providing the ultimate customer experience
  • Prepare for future business through sales pipeline management
  • Increase efficiency of your sales department

What you get

  • Storage of customers and prospects
  • Tracking of opportunities
  • Reporting and analysis on real time data
  • Synchronisation of diaries and email through phone
  • Email marketing campaign manager
  • Diary and email platform
  • Free product development upgrades
  • Access your system from anywhere* using a web browser
More info




CRM & Accounts

What is it?

Your accounts package fully integrates with your CRM system and enables you to control your credit to cash and procurement to payment processes. Financial reporting and cash flow forecasting provides you with a transparent view of your accounts. At all times know your expected income and the company's exposure to your creditors.

Benefits

  • Reduce costs of administration by automating accounting processes
  • Gain control of company finances with simple and easy dashboards
  • Increase security by restricting user access to confidential information

What you get

  • All the benefits of the CRM package, plus:
  • Financial dashboards
  • Cash flow forecasting
  • Sales, purchase and nominal ledger
  • Accounts integration with whole system
  • Reporting and analysis by cost code
  • Financial report builder
  • Multi currency accounting
More info



Enterprise Resource Planning

What is it?

Enterprise Resource Planning (ERP) allows FuseMetrix to be adapted to many different business operating situations. By combining core modules, re-configuring existing functionality and where necessary adding new functions we are able to rapidly implement a system to match a clients specific needs. FuseMetrix ERP is succesfully used in the following sectors and many more:

  • Manufacturing (MRP)
  • Vehicle Rental (using XML feeds)
  • Claims Management
  • Fleet Management
  • Hotel Booking and Reservation Broker
  • Warehouse Management

Benefits

  • Increase profitability by streamlining your entire business
  • Reduce overheads by outsourcing your IT requirements
  • Prevent duplication of data by storing information in one central database
  • Grow your business as a result of all the benefits of ERP

What you get

  • All the benefits of the CRM & accounts package plus
  • Human resources module
  • Ticket tracking
  • Timesheet entry
  • Stock management
  • Manufacturing and works order management
  • Supplier prospecting
More info



Bespoke system

What you can expect throughout our time working together, we will split our time between our offices in Milton Keynes and site visits at key stages. Each visit will have clear objectives as follows:
  • Gain a clear understanding of your business
  • Demonstrate the initial system and agree changes
  • Internal Testing and Client testing
  • Training
  • Go Live support
More info